Work experience - university
Senior Lecturer
Haaga-Helia University of Applied Sciences
2019- ongoing:
Department of Sustainable Tourism and Event Management
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- Content designer and educator for the world pioneering (launched in 2019) space tourism course "Responsible Space Tourism" studied by 700+ national and international students.
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- Bachelor thesis campus co-ordinator (2022 -)
Managing both the Finnish and English language Tourism and Event Management degree courses
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Also senior lecturer for courses:
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Aviation Business Environment
Aviation Business Basics
Customer Competence in Aviation Business Models
Customer Insight and Experience
Service Design and Branding in Aviation Business
Marketing Communication
Sales and Marketing
Fundamentals and Future in Tourism and Hospitality
Academic Writing
Research and Development Skills
Working within the Experience Economy
Sustainable Experience Economy
Future Trends and Innovations
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- Bachelor thesis supervisor, Aviation Degree (2024 -)
Chongqing University of Science and Technology, China
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Other education related work experience
Head of Tourism Education Development
Verkkokoulu.com (virtual online education) (2017-2020)
​TJS Opintokeskus (Finland)
Teaching Personell (UK)
University of Westmister (UK)
(between 2003-2017)
Work experience - tourism
Marketing (executive) and operations
FinnGuild Travel (UK), Etraveli (Finland), KILROY travels (Finland), MrTravel (Finland)
(between 2002-2014)
Work experience - marketing
Customer experience and service desing
Unique Hotels (Estonia), Savoy Hotel (Portugal), Sulake (Finland), LEGO (UK), Kantar Research (UK), Ipsos Mori (UK), Maritz Research (UK), The Finnish Seamen´s Mission (UK), Cupcake Mums (UK)
(between 2008- 2020)
Education
Education
University of Lapland / Multidimensional Tourism Institute
Doctor of Social Sciences / Tourism Research (Space Tourism)
Northern Cultures and Natural Resource Politics Department
Studies also included “Service Design” and “Arctic Sustainability”
2015-2022
University of Lapland, Finland
Master of Social Science
Tourism Research & Culture
2001-2003
University of Westminster, London
Bachelor (Hons) of Arts
Tourism Research & Planning
1997-2000
Qualifications
Qualifications
HAMK Häme University of Applied Sciences, Finland
Teacher Qualification
Education
2018-2019
Otavan Opisto (Finland)
Delphi Method Certificate
Futures Research
2019
UIT – The Arctic University of Norway
Extractive Arctic University Certificate
Field trips in Siberia, Iceland and Norway
2016-2018
Academic books
Academic books
Sustainable Space Tourism – An Introduction
Author: Annette Toivonen
Channel View Publications UK
Published in 2020
Read more